You pay a fixed amount per month, including WhatsApp costs. When it gets busier, you pay per extra conversation. Mika always keeps answering.
First group · 10 places
We are starting with 10 workshops who use Mika first. They get the Pro plan for €299 per month, with 300 conversations included. That price stays as long as you are a customer. No setup fee. You only pay from the first appointment Mika books for you.
What we ask in return: that we may show your results, and 20 minutes of feedback per month.
Small workshop, few messages
€349 per month
Independent workshop
€449 per month
Franchised dealers, chains, multiple locations
On request
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
| Answering WhatsApp, 24/7 | yes | yes | yes |
| WhatsApp costs included | yes | yes | yes |
| Registration recognition with RDW data | yes | yes | yes |
| Appointments | Mika prepares the request, you book it | Directly as a work order in your system | Directly as a work order in your system |
| Customer and vehicle history from your workshop system | no | yes | yes |
| Languages | Dutch, German, English | Dutch, German, English | Dutch, German, English |
| Your own price list, tone and escalation rules | no | yes | yes per location |
| Conversation overview, take over whenever you want | yes | yes | yes |
| Monthly report with revenue estimate | no | yes | yes per location |
| Multiple locations in one overview | no | no | yes |
| On-site onboarding, dedicated contact | no | no | yes |
| Support | Email, within 2 working days | Within 1 working day | Fixed agreements (SLA) |
| Mika is continuously improved | yes | yes | yes |
Mika simply keeps answering. On Pro you pay €1 per extra conversation, afterwards. On Basic, Mika takes the question and passes it to you; you can then upgrade to Pro.
No, WhatsApp costs are included in the price. Meta does ask you to link a payment method to your WhatsApp account. In normal use it is not charged, and if Meta does charge something, we deduct it from our invoice.
Today with Autoflex. Other systems will follow; ask about it in the demo.
Yes. Mika says in every conversation that she is a digital assistant, as the EU AI Act requires.
Stored in the EU. Message traffic and language model run via the US, under the European standard contractual clauses. The data processing agreement is included.
For franchised dealers and chains with multiple locations: one overview, on-site onboarding and fixed support agreements. The price depends on the number of locations and conversations; we make a proposal after a short call.